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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at m[email protected]. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at m[email protected].

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
​
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.  Please email us at m[email protected] with any questions.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.​

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PS Kreative, LLC, Licensed in North Carolina, USA (ID # 2514262), DBA "BottlePro", ​Copyright PS Kreative LLC © 2026
  • Best Bottles
    • Best Bottle
    • Best Travel Mug
    • Sip or Skip (Individual Bottles) >
      • A-H >
        • Brita (Filter)
        • Brumate Era
        • Camelbak
        • Cirkul (Infusing)
        • EcoVessel
        • Fjbottle
        • GRAYL (Filter)
        • Healthy Human
        • Hydro Flask >
          • Hydro Flask Standard
          • Hydro Flask Trail
          • Hydro Flask Tumbler
          • Hydro Flask Wide
      • I-P >
        • Iron Flask
        • Klean Kanteen TKWide
        • LARQ (UV)
        • Nalgene
        • Owala >
          • Owala FreeSip
          • Owala FreeSip Sway
        • Ozark Trail
      • Q-Z >
        • RevoMax
        • Simple Modern
        • Stanley >
          • Stanley Quencher
          • Stanley IceFlow
          • Stanley ProTour
          • Stanley Thermos
        • Steepware (Infusing)
        • S'well Original
        • Takeya
        • ThermoFlask
        • Vesmoon (Infusing)
        • Vitaloop (Filter)
        • YETI Rambler
        • Zulu Ace (Removable Base)
  • Learn
    • Hydration Blog
  • Our Products
    • Cup Holder Adapter
    • Infusers >
      • FlavorFuze Pod
      • FlavorFuze Straw
    • Splash Guard
    • Instructions
  • About Us
  • Contact Us