BOTTLEPRO
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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at m[email protected]. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at m[email protected].

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
​
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.  Please email us at m[email protected] with any questions.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.​

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PS Kreative, LLC, Licensed in North Carolina, USA (ID # 2514262), DBA "BottlePro"
  • Home
  • Learn
    • Comparisons and Insulation Tests
    • Health and Hydration
    • Sip or Skip (Individual Bottles) >
      • Bottles >
        • Camelbak
        • EcoVessel
        • Fjbottle
        • Hydro Flask >
          • Hydro Flask Standard
          • Hydro Flask Trail
          • Hydro Flask Wide
        • Iron Flask
        • Klean Kanteen TKWide
        • Nalgene
        • Owala FreeSip
        • Ozark Trail
        • RevoMax
        • S'well Original
        • Takeya
        • ThermoFlask
        • YETI Rambler
      • Tumblers >
        • Brumate Era
        • Hydro Flask
        • Owala FreeSip Sway
        • Simple Modern
        • Stanley >
          • Stanley Quencher
          • Stanley IceFlow
          • Stanley ProTour
      • Specialty Bottles (Filters, Infusing) >
        • Brita (Filter)
        • Cirkul (Infusing)
        • GRAYL (Filter)
        • LARQ (UV)
        • Stanley Thermos (Insulation)
        • Steepware (Infusing)
        • Vesmoon (Infusing)
        • Vitaloop (Filter)
        • Zulu Ace (Removable Base)
  • Shop
    • Cup Holder Adapter
    • Infusers >
      • FlavorFuze Pod
      • FlavorFuze Straw
      • FlavorFuze Steel
    • Splash Guard
  • Demos
  • Hydration Blog
  • About Us
  • Contact Us
  • Find a Store